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Product Liability Directive (PLD) (PLD)

In force Trust & Safety Directive Adopted: 23 November 2024

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Summary

Directive (EU) 2024/2853 on liability for defective products (recast) updates and replaces the EU’s product liability framework by harmonising strict (no-fault) liability rules for damage caused by defective products. It modernises the regime to better address digital and AI-enabled products, including software and products with digital elements, and introduces measures to ease the burden of proof for claimants in certain circumstances. It also updates key concepts such as “product”, “defect” and “damage” and clarifies which economic operators can be held liable.

Who is affected?

Manufacturers, importers, authorised representatives, fulfilment service providers and (in some cases) distributors placing products on the EU market, as well as injured persons/claimants seeking compensation for damage caused by defective products.

Scope

Applies to strict liability claims for damage caused by defective products placed on the EU market, including software and products with digital elements (including AI-enabled products), and sets harmonised rules on liable persons, compensable damage and evidentiary facilitation.

Key Points

  • Recasts and replaces the 1985 Product Liability Directive, harmonising strict (no-fault) liability for defective products across the EU.
  • Modernises the definition of “product” to cover software and products with digital elements, including AI-enabled products, and addresses updates/changes affecting safety.
  • Broadens/clarifies potentially liable economic operators (e.g., manufacturer, importer, authorised representative, fulfilment service provider; distributor in specific cases).
  • Updates and clarifies compensable “damage” and core concepts such as “defect” and causation in light of technological developments.
  • Introduces procedural/evidentiary facilitation for claimants, including court-ordered disclosure of relevant evidence in certain circumstances and rebuttable presumptions where conditions are met.
  • Maintains key liability architecture (strict liability) while aligning with the wider EU digital/AI safety and liability framework.

Related Regulations

Frequently Asked Questions

Who must comply with the Product Liability Directive (PLD)?

Manufacturers, importers, authorised representatives, fulfilment service providers, and in some cases distributors, who place products on the EU market must comply with the PLD. Injured persons or claimants may also use the Directive to seek compensation for damage caused by defective products.

What types of products are covered by the PLD?

The PLD covers all products placed on the EU market, including traditional goods, software, and products with digital elements such as AI-enabled devices. It also addresses products whose safety may be affected by updates or changes after they are placed on the market.

What is the main liability regime established by the PLD?

The PLD establishes a strict (no-fault) liability regime, meaning that injured parties do not need to prove negligence—only that the product was defective and caused damage. This harmonises liability rules across all EU Member States.

What constitutes a 'defective product' under the PLD?

A product is considered defective if it does not provide the safety which a person is entitled to expect, taking into account all circumstances, including product presentation, expected use, and the time it was put into circulation. This definition has been modernised to reflect technological advances, including digital and AI-enabled products.

Who can be held liable under the PLD?

Liability can fall on manufacturers, importers, authorised representatives, fulfilment service providers, and, in certain cases, distributors. The Directive clarifies the roles and responsibilities of these economic operators in the supply chain.

What types of damage are compensable under the PLD?

Compensable damage includes personal injury, death, and property damage caused by a defective product. The Directive updates and clarifies the scope of compensable damage to reflect new types of harm, particularly those arising from digital products.

What procedural advantages does the PLD provide to claimants?

The PLD introduces measures to ease the burden of proof for claimants, such as court-ordered disclosure of relevant evidence and rebuttable presumptions of defect or causation in specific circumstances. These measures are designed to facilitate access to justice for injured parties.

How does the PLD interact with other EU digital and AI regulations?

The PLD aligns with the broader EU digital and AI safety and liability framework, ensuring consistency with regulations such as the AI Act and the Digital Services Act. It complements these instruments by specifically addressing liability for damage caused by defective products.

What are the penalties for non-compliance with the PLD?

While the PLD itself does not specify penalties, non-compliance can result in civil liability for damages caused by defective products. Member States are responsible for implementing enforcement mechanisms and may impose additional sanctions under national law.

What practical steps should economic operators take to comply with the PLD?

Economic operators should ensure robust product safety and quality assurance processes, maintain clear documentation and traceability, and be prepared to cooperate with court-ordered evidence disclosure. They should also stay informed about updates to product definitions and liability rules, especially regarding digital and AI-enabled products.

Key Terms

Strict Liability
A legal principle under which a party is held liable for damages caused by a defective product, regardless of fault or negligence.
Defective Product
A product that does not provide the safety which a person is entitled to expect, considering all circumstances, including its presentation, intended use, and the time it was put into circulation.
Economic Operator
Entities involved in placing a product on the EU market, including manufacturers, importers, authorised representatives, fulfilment service providers, and, in some cases, distributors.
Product with Digital Elements
A product that incorporates digital components, such as software or AI, which may affect its safety and functionality.
Fulfilment Service Provider
A person or company offering at least two of the following services—warehousing, packaging, addressing, and dispatching—on behalf of a seller, without having ownership of the products.
Rebuttable Presumption
A legal assumption that a fact is true unless proven otherwise, used in the PLD to facilitate claimants' burden of proof regarding defect or causation.
Court-Ordered Disclosure
A procedural mechanism allowing courts to require economic operators to provide relevant evidence to claimants in product liability cases.
Compensable Damage
Types of harm for which compensation can be claimed under the PLD, including personal injury, death, and certain property damage.
Authorised Representative
A person or entity established in the EU who has received a written mandate from a manufacturer to act on their behalf regarding specified tasks under the PLD.
AI-Enabled Product
A product that incorporates artificial intelligence systems, whose safety and liability are specifically addressed under the updated PLD framework.